Digital Onboarding
An innovative, recognisable and customised onboarding experience based on one’s brand values.
Description
How can we design a customized and automated onboarding experience that builds a lasting and valuable relationship between our organisation and the people who work with us?
To optimize the onboarding process, the first step is to explore the core values that define your brand and the experience you want to offer new hires. This also involves analyzing and mapping the current onboarding experience to identify strengths and areas for improvement. Once these have been identified, new software and processes can be redesigned and implemented to make the experience more personalized and automated. In parallel, collecting useful data will help optimize future recruitment processes, ensuring progressive efficiency.
Goals
● Identify and define common and concrete actions that allow new hires to have a comprehensive experience in the company before the Key Date.
● Optimize the time needed in the onboarding process for the different stakeholders, in order to free up time that the HR team can devote to taking care of people (and not emails).
● Constantly and organically update the onboarding experience based on data and listening to people, without updating protocols, like when we update an app.
The Digital Onboarding service has a transformative impact on the onboarding and integration experience of new hires. The in-depth analysis of current processes, with the aim of identifying the strengths and weaknesses affecting their effectiveness, allows the design of a new, customisable and repeatable onboarding experience in line with brand values.
Get in touch!
Have a project in mind? Let’s chat! Drop us a line and let’s explore how service design can elevate your business. Contact us today!