Our superpowers
Tools and methods
We apply design tools to generate innovative solutions and outline new scenarios for a sustainable future. We work on different horizons: from the design of services to communication strategies, from the activation of communities to improving business processes. We imagine new strategies with which to inspire change, focusing on people’s needs and generating social impact.
Capabilities
Strategy, Business & Policy Design
Tools and methodologies focused on people’s needs to define strategies, new business and governance models.
Community Design
Creation of online and offline communities to trigger positive relationships and quality conversations.
Identity & Communication
Identity, narrative and communication for the dissemination and enhancement of a project and to increase its impact.
New Service & Product Creation
Design and development of new <em>human-centred</em> services and products to meet the needs expressed by people
Digital Design
Design of innovative digital experiences that activate exchanges and collaborative relationships between people.
Futures & Foresight
Development of future-proof strategies, identification of preferred futures, support in the development and implementation of transformative processes.
Areas of action
We develop strategies and design services, products, initiatives and spaces to enhance differences, as well as generate positive relationships and equal opportunities.
- Inclusive Design & Communication Strategies
- Physical & Digital Community Building
- Culture Transformation
We create high-tech solutions for the benefit of people and the environment, systematising the most advanced skills in the sector.
- Business Design
- Design Research
- Product & Service Design
- User Experience, Digital Interface & Prototype
We design and govern innovation processes that improve the quality of the experience of the most vulnerable people, as well as innovating care practices.
- Design Research
- Human-Centered Service Design & Healthcare
- User & Patient Experience
As levers for social innovation, art and culture create community and imagine new horizons for the future.
- Creation of online and offline communities
- Audience Development
- Concept design, identity and initiatives with an impact on people and the territory
- Communication strategies
New ways of working, new people-centred work processes in businesses, Employee Experience & Engagement, Talent Acquisition and Reverse Mentoring for the exchange of skills between different generations, for example, between digital natives and seniors.
- Strategic Design
- Employee Experience & Engagement
- Desk Research
- Workplace & Workspace innovation
We provide tools and techniques to generate new ideas, give concrete form to innovative ideas and create value inside and outside organisations.
- Innovation & creativity training
- Discovery and Co-Creation
- Agile Mindset
- Digital Leadership
Our approach
Each project starts with the definition of the challenge to overcome. The research phase is fundamental, which consists of interviews, desk research and analysis of case studies.
We envision and prototype the most suitable solutions through co-design workshops, contaminating different perspectives to multiply ideas.
To understand if the solution works, we test it with the people who will benefit from the new service, space or product. We put people’s needs at the centre of the design process: we design sustainable, innovative and effective solutions together with them.
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